During our 15 years of operating a brick-and-mortar bead and findings shop, we have become keenly aware of a growing need for hypoallergenic jewelry findings.

In order to better serve those who are allergic to nickel we have designed www.hypoallergenicfindings.com to be an online findings boutique entirely devoted to making hypoallergenic, nickel-free, skin-friendly jewelry supplies available to customers who live out of our area.

Our contact information

By email:
philomeen@hypoallergenicfindings.com

By standard mail:

601 Van Ness Avenue E809
San Francisco CA 94102


philomeen@hypoallergenicfindings.com

SHIPPING INFORMATION:

USA:
*Flat rate shipping via first class US mail = $2.95

INTERNATIONAL SHIPPING:
* Flat rate shipping via first class US mail = $6.95 *Any duties, taxes or other import fees assessed by customs will be the responsibility of the recipient. * Possible delays at customs services may cause your package to take anywhere from one to eight weeks to arrive in your mailbox.

Unless your order includes items that need to be specially made by us, we make every effort to ship your order out within a 24 hours period. Should shipment be delayed for four days or longer, due to any unforseen reasons, shipping will be upgraded to priority mail at no extra charge to you.

LOST PACKAGES: On rare occasions, a package sent via the USPS may not arrive at its destination. In such a case, we will reship your order after a reasonable waiting period so that we may be reimbursed by our insurance company.

RETURNS:

Orders may be returned for full refund, except shipping costs, within 10 business days (no questions asked).

Shipping cost will also be refunded if any item is defective (please include a note indicating the defective item).

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